Home By Me are committed to ensuring that your privacy is
protected. This Privacy Policy describes how your personal information is
collected and used, when you make a purchase at www.homebyme.uk.com
We will only use the information that we collect about you
lawfully in accordance with the General Data Protection Regulation (GDPR). We
collect information about you for two reasons: firstly, to process your order
and secondly to provide you with the best service possible.
The information we collect:
When you register or place an order on www.homebyme.uk.com,
contact us by telephone, when you engage with us via email and social media,
and when you review a product on our website.
If you register or place an order with us we collect your
name, billing and delivery address, email address and contact telephone number.
We also collect details of your interactions with us when you contact our
customer service team. Information is gathered by use of cookies in your web
browser and your social media account name, if you interact with us through
those channels.
Your payment debit/credit card details are not stored by us,
they are collected and stored by PCI DSS-approved online payment providers
(such as Payzone and PayPal), collected through their secure payment gateway
and at no time are these details made available to us. PCI DSS is the worldwide
Payment Card Industry Data Security Standard. Find out morehere.
Whenever we collect or process your personal data, we will
only keep it for as long as is necessary, and for the purpose for which it was
collected.
How and why we use the information:
We collect information about you to process your order,
manage your account, respond to queries and returns. With your consent, we will
use your data to send you a catalogue, email you about other products, services
and updates we think may be of interest to you.
Your consent, changing or deletion of data:
Whenever you have given us consent to use your personal
data, you have the right to change your mind at any time and withdraw that consent.
As a registered user you can review, update, amend or delete
your personal data by logging in to the My Account section of the website. Or
you can contact us at info@homebyme.uk.com
You can unsubscribe from our email newsletters at any time
by clicking the unsubscribe link at the bottom of any emails we send you.
You can also unsubscribe or change your preferences through
the My Account section of the website.
How we protect your information:
We safeguard your information with the use of technologies
and software standards to safeguard your data, and keep strict security standards
to prevent any unauthorised access to it. We are PCI DSS compliant, which means
that our checkout and card handling processes are approved as being safe and
secure. Access to your personal data is password protected, and payment data is
held by approved online payment providers ( PayPal), collected through
their secure payment gateway.
Third party providers:
We do not sell or share your personal information for
marketing purposes with other companies.
We will share your phone number, name and address with our
delivery service companies (currently these are DHL, APC, Parcel Force and the
Royal Mail), to enable them to contact you in relation to your delivery if
needed. We will share your name and billing address with our payment providers
(PayPal) to ensure they can process and authorise your transactions.
We will not disclose your personal information to any other
third party or organisations unless you give explicit permission, or there is a
legal obligation to do so.
Google Analytics:
We make use of a tool from Google called Google Analytics
which tells us about the way people are using the homebyme.uk.com website and
to help us accurately estimate the number of people visiting. It uses cookies
to detect that someone has been to the site before, so that we can see how
often people return to the site, how long they stay, and where on the website
they tend to go. We use this to try to work out what kind of experience they're
having on the site, so we can make improvements and decisions on the type of content
we create and how we structure the site.
Cookies:
A cookie is a small text file that a website saves on your
computer or mobile device when you visit the site. It enables the website to
remember your actions and preferences over a period of time, so you don't have
to keep re-entering them whenever you come back to the site or browse from one
page to another.
The Help menu in most browsers will tell you how to disable
cookies altogether. However, please note that if you choose to disable cookies
on homebyme.uk.com, some of the features may not function as a result. For
example, you may not be able to add items to your Shopping Basket, proceed to
Checkout, or use features that require you to Sign in.
Please read our full Cookie Policy for further information.
Changes to our privacy policy:
We keep our privacy policy under regular review and we will
place any updates on this web page. This privacy policy was last updated on 2nd
May 2019.